ION Pro
A team at the service of businesses
A team at the service of businesses
With a maintenance contract, the reliability or your IT systems are constantly monitored and tested by our team. This pro-active stance allows us to make sure we don't miss issues that will eventually lead to problems in your infrastructure and interrupt your work. We'll handle the minor issues to make sure they don't become major ones.
Our maintenance contracts are available in different flavours that are adapted to the different kind of customers. For either option you choose, that best fits your company, you'll benefit from our flat rate price structure that allows you to control your IT budget.
Server Only | Basic | Premium | Complet | ||
15 stations max. | starting at 15 stations | ||||
Number of servers included | 1 | 1 | 1 | 1 | |
Number of stations included | 5 | 5 | 5 | ||
Flat rate support on servers | |||||
Flat rate support on stations | |||||
Dedicated IT team | |||||
Digital Inventory of your IT infrastructure | |||||
Daily backup check | |||||
Free Travel | |||||
Maximum reaction time | 4h | 8h | 4h | 4h | |
Quarterly backup restore test | |||||
Free rental of remplacement hardware | forfait | ||||
IT projet management | en régie | ||||
Extended support over SMS | |||||
24/7 IT Support | |||||
Discount on other projects | 5% | 10% | 15% | 15% | |