A team at the service of businesses

Maintenance Contracts

With a maintenance contract, the reliability or your IT systems are constantly monitored and tested by our team. This pro-active stance allows us to make sure we don't miss issues that will eventually lead to problems in your infrastructure and interrupt your work. We'll handle the minor issues to make sure they don't become major ones.

Our maintenance contracts are available in different flavours that are adapted to the different kind of customers. For either option you choose, that best fits your company, you'll benefit from our flat rate price structure that allows you to control your IT budget.


Feature Matrix

    Server Only Basic Premium Complet
      15 stations max.   starting at 15 stations
Number of servers included    1 1  1  1
Number of stations included     5 5 5
Flat rate support on servers              
Flat rate support on stations             
Dedicated IT team              
Digital Inventory of your IT infrastructure             
Daily backup check              
Free Travel              
Maximum reaction time    4h  8h  4h  4h
Quarterly backup restore test            
Free rental of remplacement hardware      forfait      
IT projet management      en régie      
Extended support over SMS            
24/7 IT Support           
Discount on other projects    5%  10%  15%  15%